Eric T. Mielke
Hebbelstr.14, 22085 Hamburg
VAT ID DE283010349
IBAN DE97 1001 0123 9271 3422 18
Service and order hotline:
+49 (0)40- 386 79 627 (we're happy to call back!)
The European Commission provides an online dispute resolution (OS) platform, available here https://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes.
In order to settle disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute settlement proceedings before a consumer arbitration board. Responsible is the general consumer arbitration center of the center for conciliation e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de. We will participate in a dispute resolution procedure before this position.