Managing Director: Eric T. Mielke
VAT ID DE296225079
HOLVI BANK Hamburg
IBAN DE86 1001 7997 0285 6806 23 · BIC HOLVDEB1
Service and order hotline:
+49 (0)40- 386 79 627 (we're happy to call back!)
The European Commission provides an online dispute resolution (OS) platform, available here https://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes.
In order to settle disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute settlement proceedings before a consumer arbitration board. Responsible is the general consumer arbitration center of the center for conciliation e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de. We will participate in a dispute resolution procedure before this position.